Twilio-backed dialing
Calls run on a Twilio-backed dialer with your verified caller ID. Provider errors surface in the session rather than failing silently.
Every caller gets context. Every call returns a usable result.
Alvarez for State Senate/Phonebank · New session · District 12 GOTV
ContinueDraftVoter GOTV phonebank · caller ID verified
BasicsContactsScriptScheduleGoalsReview
List reach
6,400
callable
Numbers on file
5,120
Callers
18
scheduled
Goal
1,500
attempts
Caller ID
(207) 555-0142Readyverified · Twilio
Dialer mode
PreviewPowerPredictive
Power and predictive availability depend on configuration and plan
Active hours
Mon–Fri5p–8p
Sat11a–3p
Shift coverage72%
Build the list, prepare the script, and staff the shifts — then give every caller a locked queue, on-screen context, and dispositions that flow straight back to the record.
The operating loop
1Call with context
The person, their history, and the script on one screen.
Each caller works a locked queue: the contact preview, recent engagement, and the script sit together, with large Dial, Skip, and DNC controls. Queue and session counts stay in view so callers always know where the shift stands.
- Contact preview with tags and recent contact history
- Script alongside clear Dial / Skip / DNC controls
- Live queue and connected counts in the sidebar
Alvarez for State Senate/Dialer · District 12 GOTV
ActivePreview mode · contact locked to you
RBSupporter
Rosa Booker
Precinct 12-03 · (207) 555-0188
Voted 2 of 4VolunteerGOTV
Script
Hi, is this Rosa? I'm a volunteer with the Alvarez campaign calling to make sure you have your polling place and hours for Tuesday…
DialSkip DNC
Recent contact
SMS · GOTV reminder delivered
Mar 9Door outcome · Supporter
Mar 2Call · Left voicemail
Feb 21In queue
212
Connected
34
this shift
2Close every call
One tap turns a call into a usable outcome.
Wrap-up captures a single disposition — Reached, Voicemail, No answer, Busy, Wrong number, DNC, or Callback — with notes and a callback date. Do-not-call takes an explicit confirmation before it sticks to the record.
- A fixed disposition set, plus notes on every call
- Set a callback date without leaving the sheet
- DNC requires explicit confirmation before it is saved
Alvarez for State Senate/Dialer · Wrap-up
Disposition · Rosa Booker 2m 14s
ReachedVoicemailNo answerBusyWrong numberDNCCallback
Notes
Confirmed polling place. Asked about a ride to the polls — flagged for follow-up.
CallbackNov 4 · 6p
DNC requires explicit confirmation
Save & next call3Manage the queue
Watch the queue drain and the shift stay coordinated.
Session views show what's remaining, completed, DNC-skipped, and locked to each caller, alongside calls, connections, and average duration. Because contacts lock to one caller, no two volunteers ever reach the same person at once.
- Remaining, completed, DNC-skipped, and locked-by-me at a glance
- Calls, connections, and average call duration per session
- Contacts lock to a single caller for the length of the call
Alvarez for State Senate/Phonebank · Queue & session
Pause sessionRemaining
212
in queue
Completed
188
DNC skipped
6
Locked by me
1
Calls
194
Connected
34
Avg. call
1m 52s
ContactStateStatus
RB Locked by youActive
R. Booker
Precinct 12-03
TN Next upReady
T. Nguyen
Precinct 12-07
CM VoicemailCompleted
C. Mabry
Precinct 12-01
DO Callback setPaused
D. Okafor
Precinct 12-04
Contacts lock to one caller at a time · demo data
4Wrap and measure
Every shift closes with a report you can act on.
The session summary rolls dispositions, total time, contacts completed, and callbacks created into one view — and surfaces any provider errors plainly. Figures are session counts, not connect-rate guarantees.
- Disposition breakdown across the whole session
- Total time, contacts completed, and callbacks created
- Provider errors surfaced, not swept under the rug
Alvarez for State Senate/Phonebank · Session summary
ExportContacts done
188
Total time
5h 48m
Callbacks
12
created
Errors
2
provider
Dispositions
Reached · 34Voicemail · 61No answer · 58Busy · 19Wrong # · 10DNC · 6
12 callbacks queued for follow-up
2 provider errors surfaced in session
Figures are session counts — not connect-rate guarantees · demo data
A dialer that stays honest about what it does.
Modes depend on configuration
Preview, power, and predictive pacing are available where your configuration and plan allow — the workspace shows which mode is active.
Contacts lock to one caller
Each contact is locked to the caller working it, so two volunteers never reach the same person at the same time.
DNC is explicit and sticky
Do-not-call takes a confirmation and persists on the record. Metrics are session counts — not connect-rate, recording, or AI-coaching promises.
Explore the connected tools and workflows that extend the work above.
Give every caller context and every call a result
Locked queues, on-screen scripts, and dispositions that land on the record — run your phonebank on Advotecate.
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